Question 1

What happens after I submit this form?

Accepted Answer

Once you submit the form, our team reviews your request and matches you with the most suitable tutor based on subject, level, and availability. You'll receive a confirmation email straight away, followed by a detailed response within 24 hours with tutor recommendations and available time slots for your free introductory session.

Question 2

Is the consultation really free?

Accepted Answer

Yes, completely free with no obligation. The 30-minute introductory session lets you meet your tutor, discuss learning goals, and see if it's the right fit. There are no hidden fees and no credit card is required. You only pay if you decide to continue with regular sessions.

Question 3

How are tutors matched to students?

Accepted Answer

We match based on subject expertise, curriculum knowledge, availability, and learning style preferences. Our team considers personality fit alongside academic qualifications to ensure the best possible learning partnership. If the first match isn't right, we'll arrange a new tutor at no extra cost.

Question 4

Can I cancel or reschedule my consultation?

Accepted Answer

Absolutely. You can cancel or reschedule at any time by replying to your confirmation email or contacting us directly. We understand schedules change and there's no penalty for rescheduling. We simply ask for at least a few hours' notice so we can adjust the tutor's availability.

Question 5

What subjects and curricula do you cover?

Accepted Answer

We cover IB, A-Level, GCSE, IGCSE, AP, SAT, ACT, and other international curricula. Subjects include Mathematics, Sciences, English, Economics, Business Studies, and more. Whether your child needs exam preparation or ongoing support, we have specialist tutors for each curriculum and exam board.

Question 6

How do online tutoring sessions work?

Accepted Answer

Sessions take place on a secure, interactive online platform with video, audio, screen-sharing, and a digital whiteboard. Students and tutors collaborate in real time, annotate documents, and work through problems together. All you need is a laptop or tablet with a stable internet connection.

Question 7

What if the tutor isn't a good fit?

Accepted Answer

We understand that the right tutor-student relationship is essential for effective learning. If you feel the match isn't working after your consultation or initial sessions, let us know and we'll arrange a new tutor at no extra cost. Your satisfaction is our priority.

Question 8

What are your tutoring rates?

Accepted Answer

Rates vary depending on the subject, level, and tutor experience. We offer flexible packages including pay-as-you-go sessions, weekly bundles, and exam preparation intensives. Contact us for a personalised quote — there's no obligation. All packages include session notes, progress tracking, and direct tutor communication.

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Frequently Asked Questions

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